One can apply for a fresh passport or renew the expired/ about to expire passport by filling an online form.
ONLINE PASSPORT APPLICATION STEPS
Steps to Apply/Renew Indian Passport , online:
Visit the official website: https://www.passportindia.gov.in/
Register yourself creating a User ID
Fill the registration details like Name, Email id (Mandatory), Date of birth, login, password etc.
You will receive Registration confirmation Email.
Login to the portal
Enter your user id and password
From the drop down menu select the appropriate option ( Apply for Fresh passport/ Reissue of passport)
You can either fill the form online or download the form, fill it and upload it on the website
Fill the form (if online) or upload the printed and filled form on the website.
View Saved/Submitted application.
Make the payment after choosing your payment mode (Net/Online banking, debit card/credit card) Schedule an appointment.You will be provided options about the Passport Seva kendras available in your vicinity (Locations) and the dates available. Select the suitable options.
Click on Pay and Book appointment button.
Finish the transaction, select location and date and finally print the application receipt.
(What if printer is not there)********************
On the receipt you will get the appointment details including the location, date, appointment time and reporting time which is 15 minutes prior to the appointment time i.e one is supposed to visit the PSK 15 minutes before the appointment time.
Documents required for Fresh passport:
Proof of Date of Birth eg. Birth Certificate, School Leaving certificate
Identity proof along with photograph
Proof of residence (Aadhar card, Ration card, Electricity bill, Gas bill etc)
Proof of nationality
To check what supporting documents are required, click here:
https://www.passportindia.gov.in/AppOnlineProject/docAdvisor/attachmentAdvisorInp
Example for an Adult individual, eligible for Non ECr, here is the list of documents required:
A Proof Of Present Address ( Electricity bill, Aadhar card, Gas connection bill etc)
A Proof Of Date Of Birth (School leaving certificate, Aadhar card, Voter Id card etc)A Documentary proof for any one of the Non-ECR (previously ECNR) categories (Matriculation certificate, Higher secondary passing certificate, convocation certificate etc)
Printed application receipt
Do carry original along with photocopy of the documents
Details about PSK in Thane:
One of the most efficiently working PSKs is the Passport Seva Kendra located at Dosti Pinnacle, Unit No G1,Plot No E7,Road No 22, Wagle Industrial Estate, Thane West – 400604.
Process:
For reissue of Passport:
Get a printout of the application receipt.
Carry original passport, Aadhar card,
Carry photocopies (Xerox) of the documents
Carry a photocopy of the first 4 pages and the last two pages of the passport.
Reach the PSK 15 min prior to allotted time (as mentioned in the Receipt)
Show the appointment receipt (or the sms received from the passport office) to the security person. Keep identity proof (Aadhar card/Drivers licence/ etc) handy as you need to show it to the security person.
TOKEN COUNTER
Once cleared, go inside the office and approach the Token counter (Multiple counters available on the left side, once you enter the office).
There may be small queues. Wait for your turn.
Show the old passport, original documents along with the application receipt. If a photocopy of any document is missing you can get it xeroxed from the window opposite to the Token counter.Photocopy of each page costs 1 INR.
At the token counter, a token number will be given to you (will be written on the Application receipt). If all the documents are in place, this takes a few minutes provided the queue is not long.
Move ahead inside the office and check the display on screen. The token numbers are displayed on the screen along with the cabin number. The waiting time could vary from 2-10 minutes or beyond.
The staff will guide you to approach the related cabin. This step is Step A.
SECTION A – PROCESSING
Once in the cabin, you will be asked for details and will have to show the old passport, Aadhar card/ Id proof etc.
On a computer screen you will be shown details like Name, email id, address. Confirm if everything is rightly mentioned. Ask for corrections if any.
Using the camera placed there, a photo of yours will be clicked.
The documents will be scanned/printed and you will have to sign those.
Thumb and finger prints will be taken using the Finger scanner machine.
Collect all the papers, ID proof, Application receipt etc and move towards section B. Boards are displayed and token numbers flash on the TV screen. Everything should be done in around 10 minutes.
SECTION B – VERIFICATION
Visit the B cabin when your turn comes. The wait could be from 5-15 minutes.
The staff present will check the documents and verify those. This may take 2-3 minutes.
Once done, you will be asked to wait for your turn to visit Cabin C.
SECTION C – GRANTING
In a few minutes your token number will flash on screen, Approach the assigned cabin, show your old passport, Aadhar card/Id proof/other documents along with the application receipt. The person will verify details, stamp and punch the passport.
You can exit from the PSK after this.
The guard at the exit will ask you to fill the feedback form.
Keep the documents and receipt handy.
FEEDBACK AT THE EXIT
In a day or so, you will be approached by the local police station for verification.
POLICE VERIFICATION
You may have to visit the police station at the given time.
Carry the same documents that you carried to the passport office (Aadhar card, Passport, Application Receipt and a passport size photo of yourself.
During the police verification, they may also ask for recent copy of utility bill for address proof. This could be the Electricity bill, Mahanagar Gas Bill, Building Maintenance bill or any other utility bill.
The application receipt and the photo will be kept by the police.
You can track the progress of the passport by visiting the website and entering the file number (that you will receive on email id).